Privacy Policy & Texting Terms

How we handle your information, and how our text messages work.

Privacy policy

Shoreline Door Systems (“we,” “us”) respects your privacy. This policy explains what information we collect through shorelinedoor.com, by phone and by text, and how we use it.

Information we collect

When you request service, call, text or email us, we collect the information you give us: your name, phone number, email address, service address and details about your garage door. Our website also uses Google Analytics, which collects general information such as pages visited, device type and approximate location. It does not identify you personally.

How we use it

We use your information to schedule and complete service, send quotes and invoices, answer your questions, send the text messages you agreed to receive, and improve our website and service.

How we share it

We do not sell your personal information. We share it only with service providers that help us run the business, such as our phone, texting, scheduling, payment and website form providers, and only as needed to provide our service, or when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we protect it

We keep your information only as long as we need it for the purposes above, and we use reasonable safeguards to protect it.

Your choices

You can ask us to update or delete your information at any time by emailing service@shorelinedoor.com or calling (847) 841-0279.

Texting terms

Program. Shoreline Door Systems sends text messages to customers who opt in on our website booking form or by texting us first.

Service texts (if you check the first box): appointment confirmations, reminders, arrival updates, quotes and follow-ups about your service request.

Marketing texts (only if you check the second box): occasional seasonal tune-up reminders and special offers.

Frequency. Message frequency varies based on your service needs.

Cost. Message and data rates may apply.

Opt out. Reply STOP at any time to stop receiving texts. You'll get one final message confirming you've been unsubscribed.

Help. Reply HELP for help, or call (847) 841-0279 or email service@shorelinedoor.com.

Consent is optional. Agreeing to texts is not a condition of any purchase or service.

Carriers are not liable for delayed or undelivered messages.

Contact us

Shoreline Door Systems
Phone: (847) 841-0279
Email: service@shorelinedoor.com